How we work

We understand that claiming against a lender can be a daunting task, which is why we are here to to support you.

Complete a Claim Application

Making a claim is simple and hassle free. We only need a few details to start your application.

We submit your claim directly to our partner

Your claim is then submitted to our CMC partner(s), who will claim to your lender or service on your behalf.

Reclaimed funds to be Transferred

After a claim is successful, the CMC will liase with you for the claim funds to be transferred directly to you.

Claiming a refund against a mis-sold loan or financial service can seem a daunting task, and we understand that, which is why we are here to to support you throughout the process. We’ve also made the process clear and simple, just as it should be.

Our website has an extensive collection of information, articles and blogs, to help you make the right choice before you submit your claim, plus we are always here to help if you can’t find that specific answer to your question.

We understand and acknowledge that irresponsible lending is not fair and we are here to correct that in injustice. Together with our Claims Management Company partners, we have helped thousands of customers receive refunds from loan companies. We can help you too.

It’s as simple as 1, 2, 3!

  • Step 1
    Complete a claim form providing us with some basic information, including your contact details. We will then pass this information onto our best Claims Management Company partner, suited to your claim.

  • Step 2:
    Our CMC partner will contact you for more information and details to accompany your claim. Once the claim is submitted to your lender or service provider, our partner will keep you up to date of its progress periodically and inform you of any updates.

  • Step 3:
    Once our CMC partner receives a decision from your lender or service provider, they will communicate this to you, and depending on the offer received, they would recommend an appropriate course of action- for example, accepting the claim or negotiating, if required. After your claim is accepted by your lender, they will also liase with the lender in arrange for the claim funds to be transferred into your account.

To start your claim, simply visit our Loan compensation calculator, which will give you an idea of how much compensation you maybe able to claim as a refund from the lender. Please remember that the amount displayed is NOT a confirmation of a refund and the calculator should only be used as a guide before completing your claim.

Try the calculator today, and find out how much you could be owed!


Thank you for your submission!

Please wait while we find the perfect match for your claim.
Don't worry, you're in good hands - We partner with many professional specialists who are ready to help.