Shares of Amigo Loans tumble amid flood of complaints

The Evening Standard, has reported that the shares of Amigo Loans have crashed due to flood of complaints from customers, angry about the loan company mis-selling loans and demanding compensation.

Shares crashed 27% today at the company which lends to people who are poor or have bad credit histories on the understanding that a friend or relative will make the repayments if they fail to do so.

The Evening Standard
Amigo Loans will have to seek the approval of the FCO


It is reported that the “tide of complaints will wipe £85 million off profits“.

This latest news follows in a host of investigations from the FCA. The FCA have been investigating Amigo Loans since November 2019, when new consumer protections were brought into force, to “ensure companies do not lend to people who cannot afford the repayments”.

Who are Amigo Loans?

Amigo Loans is a UK based lender specialising in loans for people who are self-employed, have low credit scores, have County Court Judgments (CCJ) or who simply find it difficult to get a loan from other providers.

Amigo offer borrowers loans of £1,000-£10,000 over 1-5 years, with loans of under £2,500 available over terms of 1-3 years. One of their main offerings is a Guarantor Loan, where the responsibility for the loan is shared by both the customer and their guarantor – a friend or family member who would back the loan by agreeing to step in if the customer ever missed repayments.

Could it be time to claim a loan refund from Amigo Loans?

What is a Guarantor Loan?

Guarantor loans are longer term loans of 12 months (or more). When issuing the loan, a lender would require a “guarantor” to sign the loan agreement, together with the borrower. In doing so, the guarantor agrees to pay the borrowers loan, if the borrower is unable to. In simple terms, a Guarantor Loan is a Guarantee that the lender will receive their money back.

Amigo Loans in the Headlines

This latest news, is another in a long line of coverage focused around Amigo Loans receiving customer complaints.

Amigo Loans was in the spotlight in June 2020, with the Financial Conduct Authority launching an investigation into the “creditworthiness assessment process of subprime lender Amigo Holdings“.

Amigo has even been referred to as a “legal loan shark” by members of Parliament. Reports also confirm that Amigo initially set aside £26.6 million to deal with affordability complaints.

We have seen a substantial increase in the volume of complaints and this has led us to make a significant provision, which resulted in an overall loss for the financial year

Roger Lovering, Chairman, Amigo Loans (Source: Evening Express)
Customers are Complaining to Amigo Loans due to affordability

Why are customers complaining?

Customers are complaining to Amigo Loans about the affordability of the loans they originally took out with the lender, with many customers finding that the original loan was unaffordable.

Amigo Affordability Complaints are being upheld

90% of affordability complaints are being upheld against Amigo Loans, with more and more people claiming against the company for mis-sold credit.

Loan Companies are paying out millions in compensation to customers who have been lent money that they could not afford .

If you have borrowed a Loan from Amigo Loans

The Reclaim Experts specialise in helping our customers to receive Loan Refunds for a variety of loans including Guarantor Loans, Payday Loans (short term) and Doorstep Loans. In simple terms this is claiming back money that you, the borrower, are entitled to, due to your leader not making the necessary checks before they gave you the loan.

If you have borrowed a loan from Amigo and found that you were unable to pay the loan you could be eligible to claim compensation. Start your claim or get in touch with the experienced Reclaim Experts team who will guide you through the process. Visit this page to see whether you could be eligible to make an unaffordable loan reclaim.

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