Our Claims process is simple and hassle free; we only need a few details to start your application.
Before you start your loan claim, we recommend that you use our Loan Interest Compensation Calculator to give you an idea how much compensation you may be able to receive from your lender, as a refund.
Step 1: The first step to starting your loan refund claim is to visit our website. There you will find a compensation calculator that will give you an idea of how much compensation you maybe able to claim as a refund from the lender.
Please remember that the amount displayed is NOT a confirmation of a refund and the calculator should only be used as a guide before completing your claim. It will give you a rough idea of the approximate amount that you could expect, if you submitted a claim.
Step Two: Using the slides, just move the tabs to the amounts relevant to your loan. You will need to adjust the slide for the amount you borrowed, the duration of your loan and also how many monthly payments you have made.
Once you have tailored the calculator to your loan, enter your first name into the box and then click on the button “calculate”. It will give you an estimation of how much compensation you maybe able to claim as a refund from the lender.
Step Three: The page will now display how much you could be eligible to receive as a refund from your original lender.
The amount displayed shows how much interest you have paid to date, in addition to how much of the loan is left to repay.
If you could like to submit a claim, after using the calculator, simply fill in the remaining boxes- your last name, email address and date of birth. Our CMC partner will contact you for more information and details to accompany your claim. Once the claim is submitted to your lender or service provider, our partner will keep you up to date of its progress periodically and inform you of any updates.
We’re here to help and if you have any questions or queries about how to submit a claim, loan jargon or anything loan related, simply drop us a message through our contact form or via email at [email protected]. We also can be contacted through online chat and through our social media channels.
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