Cookie Policy
Last Updated: 30/12/2025
This Cookie Policy explains how Reclaim Experts Ltd (“we”, “us”, or “our”) uses cookies and similar technologies when you visit our website.
Reclaim Experts is a trading style of Reclaim Experts Ltd, authorised and regulated by the Financial Conduct Authority (FRN 103070).
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1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They help websites function properly, improve user experience, and provide information to the website owner.
Cookies can be:
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Session cookies – deleted when you close your browser
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Persistent cookies – stored for a set period or until you delete them
2. How We Use Cookies
We use cookies to:
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Ensure our website operates correctly
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Remember your preferences
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Understand how visitors use our website
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Improve website performance and user experience
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Measure the effectiveness of marketing and advertising campaigns
We do not use cookies to collect sensitive personal information.
3. Types of Cookies We Use
a) Strictly Necessary Cookies
These cookies are essential for the website to function properly and cannot be switched off. They are usually set in response to actions such as submitting forms or setting privacy preferences.
Examples include:
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Security and fraud prevention cookies
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Session management cookies
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Cookie consent preference cookies
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Legal basis: Legitimate interests (essential operation of the website)
b) Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting information such as pages visited, time spent on pages, and error messages. This information is aggregated and anonymised where possible.
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Examples include:
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Google Analytics
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Similar analytics platforms
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Legal basis: Consent
c) Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your preferences or previous form entries.
Examples include:
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Remembering form inputs
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Website customisation settings
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Legal basis: Consent
d) Marketing & Advertising Cookies
These cookies may be set through our website by advertising partners and social media platforms. They are used to build a profile of your interests and show you relevant adverts on other websites.
Examples include:
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Google Ads
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Meta (Facebook) Pixel
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Similar advertising technologies
These cookies may track your browsing activity across other websites.
Legal basis: Consent
4. Managing Your Cookie Preferences
When you first visit our website, you will be presented with a cookie banner allowing you to:
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Accept all cookies
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Reject non-essential cookies
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Customise your cookie preferences
You can change or withdraw your consent at any time by accessing the cookie settings on our website.
5. How to Control Cookies Through Your Browser
Most web browsers allow you to manage cookies through their settings. You can:
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Delete cookies
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Block cookies
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Set alerts when cookies are being used
Please note that blocking certain cookies may affect the functionality of our website.
For more information, visit: www.allaboutcookies.org
6. Third-Party Cookies
Some cookies on our website are placed by third-party services that appear on our pages. We do not control these cookies directly. Please refer to the relevant third party’s privacy and cookie policies for more information.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. Any updates will be posted on this page, and the “Last updated” date will be revised.
8. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact:
Reclaim Experts Ltd
Email: info@reclaimexperts.co.uk
Address: The Innovation Centre, 49 Oxford Street, LE1 5XY